What's in the review?
The period against the one before, on the metrics we agree with your team (for example sales, units, sessions, conversion and ad spend), the products that contribute most to each change, and the source and period of every figure. Observations are kept apart from suggested checks, and suggested checks are not confirmed causes.
What do follow-up questions cover?
Questions about the data included in your review, in your team's own Claude or ChatGPT: comparisons between products and periods, tables and summaries, on the same metrics and definitions. The standard scope configures one of the two. New sources or metrics that need building are quoted separately.
What do we need to provide during the trial?
Read-only access to your Seller Central and Amazon Ads reports, your current report if you have one, and feedback on each weekly review.
When does the 30-day trial start?
When your first checked review is delivered, not when access is granted.
What does it cost after the trial?
$1,000 a month for the standard scope, with no setup fee. The price after the trial is agreed in writing before the trial starts. Follow-up questions need your team's own Claude or ChatGPT subscription.
What counts as additional work?
Anything that has to be built: a new source, marketplace, metric, or a report or dashboard we build for you. We scope and quote it, and start only after your approval. A new question about data already in your review isn't additional work.
Where is our data kept?
Metricbrief hosts it, separately for each client, and uses it only for your review.
Does our data go to Claude or ChatGPT?
The figures in your review are calculated from your Amazon reports without AI. An AI model, used through Metricbrief's account, writes the review's text from those figures. Follow-up questions run in your team's own Claude or ChatGPT account, which we connect only to the data included in your review. Your company's plan with Anthropic or OpenAI sets how they handle what the assistant reads.
How fresh is the data?
Some Amazon reports are available the next day, and ad figures can keep changing for a few days as late clicks are counted. Every review states the period it covers.
Can we run it in our own infrastructure?
Yes, as a separately quoted project: we install an independent system in your company's infrastructure. It is not part of the monthly service.
What happens if we stop?
Month to month, no minimum term, no cancellation fee. You get an export of your data and reports, and we delete them from our systems.
Which marketplaces and sources?
One Amazon marketplace in the standard scope, with Seller Central sales and traffic and Amazon Ads. Other marketplaces and reports are extensions. For Vendor Central or another source, tell us and we'll say if we can include it.
Are you an agency?
No. We don't run or advise on ads, listings or pricing. We prepare, check and run the recurring review. Your team, and your agency if you have one, make the decisions. We don't provide a dedicated analyst.